Responsible for resolving registration issues related to advising, testing, and any other registration related issues. Student Services Specialist offers the unique advising capabilities to students seeking career advice or guidance for transfer or dual/joint admission programs. The Specialist develops programs to address student retention goals and supporting student workshops. The Specialist measures, and may develop measurements for, student learning and outcomes.
Characteristics, Duties, and Responsibilities
• Provides intrusive academic advising with focus on educational planning and timely program completion.
• Engages student in career assessment analysis to provide guidance to student on interests and skills.
• Provides career advising including values clarification and other strategies which support personal, academic, and vocational development/growth.
• Consults with the appropriate department to resolve problems or policy concerns evolving from within the sections of the program or unit supervised.
• Assists with developing student learning/development outcomes measures for Advising and Student Development goals and objectives; collects appropriate data; and completes assessments of results assigned; recommends modifications to existing services based on outcomes.
• Has knowledge of successful retention strategies and implements student retention programs as directed.
• Develops and implements programming activities for career and employment development.
• Prepares reports and studies containing findings and recommendations for the review, information, and assistance of the student development division.
• Responsible for retention efforts with first-time, full-time cohorts
• Serves on ad hoc committees as required.
• Provides data on area usage and materials needed for the unit budget.
• Maintains records/data regarding services as directed.
• Performs related responsibilities as assigned by supervisor or designee.
Master’s Degree required in Higher Education or a Master’s degree and experience to demonstrate core competencies.
• Two (2) years’ experience in college counseling and academic advising or equivalent preferred.
Competencies and Skills Required
• Interpersonal, organization and communication skills required.
• Experience with student information systems in a student development/student affairs capacity.
• Proficiency with MS office products including Excel and Access and web page development and maintenance.
• Analytical and problem solving skills.
• Excellent customer service, oral and written communication skills, including ability to communicate effectively with a diverse external community and a diverse campus community.
• Valid driver’s license and access to an automobile.
Physical Demands and Work Environment
• This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
• No or very limited exposure to physical risk.
• Some travel required.
Union County College does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.
Union County College is an EEO/AAP Employer/Protected Veteran/Disabled
Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
Terms of Employment
Full-time grant funded position. *Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.
Position will be terminated upon expiration of grant funding.
*Funded through the Perkins Higher Education Grant at Union County College. Primarily responsible for programs and services offered by the Advising, Career, and Transfer Department for students enrolled in Career and Technical Education (CTE) Programs. Specific responsibilities will focus on working with students enrolled in career and technical education programs to enhance their student success. Student Services Specialist will develop and implement strategies to meet grant goals and objectives in the Perkins Grant for students who are enrolled in CTE programs.
About this company
As the oldest community college in New Jersey, UCC has been serving both career-minded and transfer-oriented students since 1933. The College has maintained its commitment to scholarship by providing a solid liberal arts foundation while, at the same time, developing new programs and courses that meet the challenges of a rapidly developing society.
UCC is focused on ensuring that our programs and facilities are equipped to prepare students for the intellectual and technological demands of the 21st century. All four UCC campuses boast advanced data and voice infrastructures that can support the latest in computer hardware and software. All credit students are offered their own college e-mail accounts through which they can communicate with UCC's outstanding faculty, fellow students, and the vast world of knowledge and information available through the World Wide Web. Distance learning opportunities, such as courses by videotape, are increasing with each semester.
Even more important, UCC has a reputation for providing its diverse student body with a nurturing and supportive environment. Student services from counseling and financial aid to the tutoring provided by the Academic Learning Centers on each campus are in place to ensure student success.
For those wishing to pursue a bachelors degree, the economics of spending the first two years at Union County College coupled with the dual admissions and transfer /articulation agreements that the College has in place, can ease the road to junior year status at a long list of colleges and universities throughout the U.S. While here, students have the chance to participate in a range of activities. These include a five-star chapter of the honor society of Phi Theta Kappa, an award-winning student newspaper, a modern fitness center, and a range of athletic programs. In 1998, the UCC Owls and Lady Owls were the first teams from one college to become the Men's and Women's Garden State Athletic Conference Basketball Champions in the same year.
Whether you are a recent high school graduate, an adult returning to school after a hiatus, an employee seeking additional training or a new career, Union County College can be your . . . access to the 21st century!
Location/Region: Cranford, NJ