As a licensed home healthcare agency, the purpose of this position is to handle all our staffing calls from our 12 branches for weekends.
You are required to report to our West Palm Beach office for your entire shifts.
Shift details are below. Skills &
* Home care staffing experience is a MUST MUST MUST!
* MUST be able to read, write and communicate in English.
* MUST have staffing coordinating experience in a home care setting
* MUST be proficient in the use of computers and software programs.
* Prior telephone experience is a MUST * Prior scheduling experience in home care is a MUST
* Great customer service skills are a MUST
* Very organized * VERY TECH SAVVY
* MUST be able to work in a high pressure and fast-paced environment.
* MUST be good with thinking on your feet and able to handle certain situations on the spot.
Responsibilities: * Must answer all phone calls as they come in.
* Must call back all missed calls within 15 minutes.
* Staff our home health cases from all callouts that arise
* Order Uber transportation services as needed
* Call and inform our clients when an aide is running late, calls out, and when a new aide has been scheduled for a case.
* Call and inform aide if a client calls to cancel an upcoming visit
* Must be able and willing to cover shifts as needed.Benefits:
$20/Hr 2 Shift Options: Saturdays and Sundays 3pm-11pm
Location/Region: Forest Hills, NY (11375)